Tip of the week: Resolving Incorrect DOC URI in Oracle Webcenter IP/M 11gR1
Environment: Oracle EBS 12.1.3, Oracle WebCenter 11.1.1.5, Oracle Database 11gR2, RedHat Linux5, Windows 2008 R2.
Being one of the first few companies to implement Oracle Webcenter Imaging and Process Management against Oracle iExpense 12.1.3, we certainly ran into few bleeding edge related issues. One such issue was when trying to view an imaged receipt of an expense report, it returns page not found.
This is due to DOC URI generated in BPEL sets the URL of an IP address associated to system maintenance. Viewing images are directing the system back to the incorrect IP rather than systems FQDN.
Per Oracle, this issue is caused by no listener being configured for IPM server and thus IPM picks an IP from the NIC’s on the server.
Solution
To Resolve the issue, configure a listener address for the IPM Server through the WLS (WebLogic Server) console.
1) Log in to the WLS console. (Example: http://WLS_Server:WLS_port/console)
2) In the left side Domain Structure Pane, expand Environment and Click on the Servers.
3) Click on the Appropriate Server (Example: IPM_server1).
4) In the General Tab, there is a Listener Address configuration. Enter an accessible IP/HostName for the server.
5) Restart the Server that you changed the configuration on. (Example: IPM_server1)
Environment: Oracle EBS 12.1.3, Oracle WebCenter 11.1.1.5, Oracle Database 11gR2, RedHat Linux5, Windows 2008 R2.
Being one of the first few companies to implement Oracle Webcenter Imaging and Process Management against Oracle iExpense 12.1.3, we certainly ran into few bleeding edge related issues. One such issue was when trying to view an imaged receipt of an expense report, it returns page not found.
This is due to DOC URI generated in BPEL sets the URL of an IP address associated to system maintenance. Viewing images are directing the system back to the incorrect IP rather than systems FQDN.
Per Oracle, this issue is caused by no listener being configured for IPM server and thus IPM picks an IP from the NIC’s on the server.
Solution
To Resolve the issue, configure a listener address for the IPM Server through the WLS (WebLogic Server) console.
1) Log in to the WLS console. (Example: http://WLS_Server:WLS_port/console)
2) In the left side Domain Structure Pane, expand Environment and Click on the Servers.
3) Click on the Appropriate Server (Example: IPM_server1).
4) In the General Tab, there is a Listener Address configuration. Enter an accessible IP/HostName for the server.
5) Restart the Server that you changed the configuration on. (Example: IPM_server1)
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